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Utility Assistance Appointment
Energy Outreach Colorado (EOC)
Service Description
Families Forward Resource Center is proud to partner with Energy Outreach Colorado to help Colorado residents maintain safe, comfortable, and stable homes through utility assistance support. We currently assist with utility bills for Xcel Energy, CORE Electric Cooperative, and United Power customers. Our goal is to reduce the stress of unexpected or overdue energy costs by connecting families to the resources they need to keep their homes powered and warm. Eligibility Requirements To qualify for utility assistance, applicants must meet the following criteria: Provide a valid photo ID, with the name on the ID matching the name on the utility bill. Provide proof of payment for at least three utility bills within the past six months (these payments can be or partial or full payments). Once eligibility is confirmed and documentation is verified, an appointment will be scheduled to complete the assistance process.
Cancellation Policy
Important Appointment Details: Grace Period: You have a 5-minute grace period to arrive at your appointment. If you arrive after the grace period, your appointment will be canceled, and you must reschedule. Documents to Bring: • Your latest utility statement (The statement must be dated within the last 30 days from the date of the appointment.) • A valid ID For Paperless Billing Customers: • If you are enrolled in paperless billing, ensure you are prepared before your appointment. This includes downloading the app, creating an account, and familiarizing yourself with navigating it. Please Note: We do not accept walk-ins.
Contact Details
Families Forward Resource Center, East 47th Avenue, Denver, CO, USA
3033070718
info@famliesforwardrc.com