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Community Health Worker

4730 Oakland St #500, Denver, CO 80239, USA

Job Type

Part-Time, Hybrid

About the Role

Families Forward Resource Center (FFRC) is seeking a part-time Community Health Worker (CHW) to support participants in our Healthy Babies, Strong Families program. Our team’s CHWs provide intentional, trauma-informed, and proactive case management and resource navigation services to program participants to eliminate perinatal health inequities, including maternal and infant health, through the administration of appropriate screening tools and the provision of evidence-based health education.

To be successful in this role, CHWs need to be dedicated to Black birthing justice, forward-thinking, innovative, reflective, and detail-oriented. FFRC team members are expected to commit to lifelong learning to expand expertise, advance programmatic and organizational support to program participants and the community, and engage in quality improvement efforts to optimize supports and services.

CHWs support a team-based approach and demonstrate enthusiasm for connecting program participants to internal resources, including lactation support, group education, mental wellness support, doula support, and fourth-trimester care.

Requirements


Under the supervision of the Healthy Babies Program Manager, the Community Health Workers will:

  • Provide postpartum case management support and resource navigation

  • Utilize motivational interviewing techniques to identify needs and supportive opportunities

  • Complete appropriate screenings and assessments to determine direction of case management support, including, but not limited to, depression screening, interpersonal violence screening, and grant-specific data collection tools

  • Assess client health/psychosocial/environmental needs on an ongoing basis

  • Provide home visitation utilizing Parents and Teachers curriculum

  • Encourage participation in internal FFRC support, including lactation support, group education, mental wellness support, doula support, and fourth-trimester care, and coordinate warm hand-offs to team members

  • Maintain regular contact with program participants, including home visits, office visits, phone, text, and virtual visits

  • Provide one-on-one evidence-based health education

  • Utilize required curriculum(s) to support participants and families, including, but not

    limited to:

    • Infant feeding support, including breastfeeding initiation and duration

    • Safe sleep

    • Tobacco cessation

    • Partner involvement

    • Reading

    • Health insurance coverage

    • Prenatal care attendance

    • Postpartum visit attendance

    • Preventative care visit attendance

    • Well-child visit attendance

  • Participate in in-person program recruitment as directed and decided with supervisor

  • Attend and actively participate in community outreach events approximately two to six hours per month

  • Utilize case management database for active case management, tracking, monitoring, and assessing participant engagement, support, goals, outreach, and encounters

  • Complete required trainings and maintain appropriate credentials

  • Maintain positive rapport with program participants, community members, organizational partners, and co-workers

  • Exhibit professional demeanor with program participants, community members, organizational partners, and co-workers

  • Other duties as assigned


Knowledge, Skills, Abilities, and Accountabilities
  • Genuine interest and dedication to Families Forward Resource Center’s mission

  • Genuine interest and dedication to Black Birthing Justice

  • Warm and welcoming

  • Professional attitude and appearance

  • Strong verbal and written communication skills

  • Strong multitasking and time management skills

  • Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Products

  • Highly organized, detail-oriented, and able to work independently

  • Experience and ability to identify with individuals and families on their perinatal health journeys, with intentional focus on Black and African American community members as those most impacted by maternal and infant health inequities

  • Collaborative team-based approach to support other FFRC programs to ensure effective communication and coordination

  • Ability to adapt to changing circumstances and navigate adversity

  • Participation as an FFRC team player by attending staff meetings and other organizational events

  • Willingness to share knowledge to advance the knowledge and skills of others

  • Understand and commit to follow all policies, procedures & protocols as set forth in the CNDC/FFRC Employee Handbook

  • Conformance to a drug-free workplace; not be under the influence of alcohol and/or other illicit drugs of misuse and abuse

  • A professional, positive, and polite attitude and relationship with other FFRC employees, volunteers, clients, and customers


MINIMUM QUALIFICATIONS

Education/Experience

  • Associate's Degree in Social Work, Public Health, Sociology, Psychology, or related field of study

  • A track record of more than five years in a related role

  • Colorado Community Health Worker Credential or commensurate experience

  • Demonstrated commitment to Black Birthing Justice


Additional Qualifications

  • Must have a valid driver’s license, reliable transportation, valid insurance, and registration

  • Must possess a working mobile phone or be able to secure one upon hire, as regular communication via call, text, or email may be required to perform job duties effectively

  • Candidates must demonstrate digital literacy with basic proficiency in essential software and digital tools, including but not limited to:

    • Email communication and calendaring platforms (e.g., Microsoft Outlook, Gmail)

    • Word processing and document creation (e.g., Microsoft Word, Google Docs)

    • Spreadsheet management (e.g., Microsoft Excel, Google Sheets)

    • Internet navigation and online research

    • Virtual meeting platforms (e.g., Zoom, Microsoft Teams)

    • File management and organization (digital folders, cloud storage)

    • Basic troubleshooting and use of office equipment (e.g., printers, copiers)


MINIMUM QUALIFICATIONS

  • Bachelor's Degree in Social Work, Public Health, Sociology, Psychology, or related field of study

  • Birth and/or Postpartum Doula Training and Experience

  • Lactation/Breastfeeding Support Training and Experience

  • Experience as a home visitor and/or in-home visiting program

  • Colorado Community Health Worker Credential or commensurate experience

  • Demonstrated commitment to Black Birthing Justice

  • Previous Health Babies, Strong Families program participant

  • • Shared lived experience in Black maternal health, maternal morbidity/mortality, infant

  • mortality/morbidity, infant/child loss, loss of birthing person or partner during the perinatal period, etc.


COMPENSATION AND BENEFITS

Compensation: $23,500 - $27,500 per year/paid hourly, based on education and experience. This is a grant-funded position that is dependent on external funding; therefore, continued employment is contingent upon the receipt of funding to cover this role.


Benefits: No benefits are offered for this position. After 90 days of employment, benefits may

be reconsidered if a full-time position is offered.


This role operates on a hybrid work schedule, requiring at least three in-person workdays each week. Additionally, two remote days may be scheduled with prior approval from your supervisor. Your schedule should align with participant needs and job requirements, and your calendar must reflect this arrangement and be shared with your supervisor.


Attendance at in-person events, office meetings, and check-ins is mandatory, even if they occur outside your designated remote workdays.


CNDC has a mandatory COVID-19 Vaccination Policy. You must provide proof of vaccination or request an Accommodation Form for religious or medical reasons prior to the date of hire.

About the Company

Families Forward Resource Center (FFRC) is a full-service family resource center providing supportive services and programs to northeast Denver and north Aurora metro areas. Our mission is to enrich entire families through partnerships and services that create a safe, healthy, and connected community. FFRC has been serving the Far Northeast Denver and Aurora communities for over 20 years. FFRC’s flagship program, Healthy Babies, Strong Families, is dedicated to advancing Black Birthing Justice through the provision of direct services, case management, resource navigation, and group-based education, and system-level change through community partnerships, collaboration, coordination, and advocacy.

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