About the Role
Families Forward Resource Center (FFRC) is seeking a part-time Community Health Worker (CHW) to support participants in our Healthy Babies, Strong Families program. Our team’s CHWs provide intentional, trauma-informed, and proactive case management and resource navigation services to program participants to eliminate perinatal health inequities, including maternal and infant health, through the administration of appropriate screening tools and the provision of evidence-based health education.
To be successful in this role, CHWs need to be dedicated to Black birthing justice, forward-thinking, innovative, reflective, and detail-oriented. FFRC team members are expected to commit to lifelong learning to expand expertise, advance programmatic and organizational support to program participants and the community, and engage in quality improvement efforts to optimize supports and services.
CHWs support a team-based approach and demonstrate enthusiasm for connecting program participants to internal resources, including lactation support, group education, mental wellness support, doula support, and fourth-trimester care.
Requirements
Under the supervision of the Healthy Babies Program Manager, the Community Health Workers will:
Provide postpartum case management support and resource navigation
Utilize motivational interviewing techniques to identify needs and supportive opportunities
Complete appropriate screenings and assessments to determine direction of case management support, including, but not limited to, depression screening, interpersonal violence screening, and grant-specific data collection tools
Assess client health/psychosocial/environmental needs on an ongoing basis
Provide home visitation utilizing Parents and Teachers curriculum
Encourage participation in internal FFRC support, including lactation support, group education, mental wellness support, doula support, and fourth-trimester care, and coordinate warm hand-offs to team members
Maintain regular contact with program participants, including home visits, office visits, phone, text, and virtual visits
Provide one-on-one evidence-based health education
Utilize required curriculum(s) to support participants and families, including, but not
limited to:
Infant feeding support, including breastfeeding initiation and duration
Safe sleep
Tobacco cessation
Partner involvement
Reading
Health insurance coverage
Prenatal care attendance
Postpartum visit attendance
Preventative care visit attendance
Well-child visit attendance
Participate in in-person program recruitment as directed and decided with supervisor
Attend and actively participate in community outreach events approximately two to six hours per month
Utilize case management database for active case management, tracking, monitoring, and assessing participant engagement, support, goals, outreach, and encounters
Complete required trainings and maintain appropriate credentials
Maintain positive rapport with program participants, community members, organizational partners, and co-workers
Exhibit professional demeanor with program participants, community members, organizational partners, and co-workers
Other duties as assigned
Knowledge, Skills, Abilities, and Accountabilities
Genuine interest and dedication to Families Forward Resource Center’s mission
Genuine interest and dedication to Black Birthing Justice
Warm and welcoming
Professional attitude and appearance
Strong verbal and written communication skills
Strong multitasking and time management skills
Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Products
Highly organized, detail-oriented, and able to work independently
Experience and ability to identify with individuals and families on their perinatal health journeys, with intentional focus on Black and African American community members as those most impacted by maternal and infant health inequities
Collaborative team-based approach to support other FFRC programs to ensure effective communication and coordination
Ability to adapt to changing circumstances and navigate adversity
Participation as an FFRC team player by attending staff meetings and other organizational events
Willingness to share knowledge to advance the knowledge and skills of others
Understand and commit to follow all policies, procedures & protocols as set forth in the CNDC/FFRC Employee Handbook
Conformance to a drug-free workplace; not be under the influence of alcohol and/or other illicit drugs of misuse and abuse
A professional, positive, and polite attitude and relationship with other FFRC employees, volunteers, clients, and customers
MINIMUM QUALIFICATIONS
Education/Experience
Associate's Degree in Social Work, Public Health, Sociology, Psychology, or related field of study
A track record of more than five years in a related role
Colorado Community Health Worker Credential or commensurate experience
Demonstrated commitment to Black Birthing Justice
Additional Qualifications
Must have a valid driver’s license, reliable transportation, valid insurance, and registration
Must possess a working mobile phone or be able to secure one upon hire, as regular communication via call, text, or email may be required to perform job duties effectively
Candidates must demonstrate digital literacy with basic proficiency in essential software and digital tools, including but not limited to:
Email communication and calendaring platforms (e.g., Microsoft Outlook, Gmail)
Word processing and document creation (e.g., Microsoft Word, Google Docs)
Spreadsheet management (e.g., Microsoft Excel, Google Sheets)
Internet navigation and online research
Virtual meeting platforms (e.g., Zoom, Microsoft Teams)
File management and organization (digital folders, cloud storage)
Basic troubleshooting and use of office equipment (e.g., printers, copiers)
MINIMUM QUALIFICATIONS
Bachelor's Degree in Social Work, Public Health, Sociology, Psychology, or related field of study
Birth and/or Postpartum Doula Training and Experience
Lactation/Breastfeeding Support Training and Experience
Experience as a home visitor and/or in-home visiting program
Colorado Community Health Worker Credential or commensurate experience
Demonstrated commitment to Black Birthing Justice
Previous Health Babies, Strong Families program participant
• Shared lived experience in Black maternal health, maternal morbidity/mortality, infant
mortality/morbidity, infant/child loss, loss of birthing person or partner during the perinatal period, etc.
COMPENSATION AND BENEFITS
Compensation: $23,500 - $27,500 per year/paid hourly, based on education and experience. This is a grant-funded position that is dependent on external funding; therefore, continued employment is contingent upon the receipt of funding to cover this role.
Benefits: No benefits are offered for this position. After 90 days of employment, benefits may
be reconsidered if a full-time position is offered.
This role operates on a hybrid work schedule, requiring at least three in-person workdays each week. Additionally, two remote days may be scheduled with prior approval from your supervisor. Your schedule should align with participant needs and job requirements, and your calendar must reflect this arrangement and be shared with your supervisor.
Attendance at in-person events, office meetings, and check-ins is mandatory, even if they occur outside your designated remote workdays.
CNDC has a mandatory COVID-19 Vaccination Policy. You must provide proof of vaccination or request an Accommodation Form for religious or medical reasons prior to the date of hire.
About the Company
Families Forward Resource Center (FFRC) is a full-service family resource center providing supportive services and programs to northeast Denver and north Aurora metro areas. Our mission is to enrich entire families through partnerships and services that create a safe, healthy, and connected community. FFRC has been serving the Far Northeast Denver and Aurora communities for over 20 years. FFRC’s flagship program, Healthy Babies, Strong Families, is dedicated to advancing Black Birthing Justice through the provision of direct services, case management, resource navigation, and group-based education, and system-level change through community partnerships, collaboration, coordination, and advocacy.
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